Terms and condition
Terms & Conditions
Welcome to Uttarakhand Tour Travels. By booking a tour with us, you agree to the following terms and conditions. Please read them carefully before making any reservations.
1. Booking and Payment
1.1. A booking is confirmed only upon receipt of the specified deposit or full payment as mentioned in the tour package details.
1.2. Payments can be made via online transfer, credit/debit card, or other accepted payment methods.
1.3. The balance amount (if any) must be paid before the start of the tour as per the payment schedule provided.
2. Cancellation and Refund Policy
2.1. Cancellation requests must be made in writing (email or letter).
2.2. Refunds will be processed as per the following schedule:
- 30 days before departure: Full refund minus processing fees.
- 15-29 days before departure: 50% refund.
- Less than 15 days: No refund.
2.3. Refunds will be processed within 7-10 working days of cancellation.
3. Changes to Itinerary
3.1. The company reserves the right to modify or cancel any part of the tour itinerary due to unforeseen circumstances, including weather conditions, political unrest, or other emergencies.
3.2. Any changes will be communicated promptly, and alternative arrangements will be made wherever possible.
4. Travel Insurance
4.1. Travel insurance is not included in the tour package. Travelers are strongly advised to purchase comprehensive travel insurance to cover medical emergencies, trip cancellations, or loss of personal belongings.
5. Responsibilities and Liabilities
5.1. Uttarakhand Tour Travels acts as an agent for third-party service providers (hotels, transport operators, etc.) and is not liable for any loss, damage, or injury caused by their services.
5.2. The company is not responsible for delays or cancellations caused by natural disasters, strikes, or other uncontrollable factors.
6. Traveler Conduct
6.1. Travelers are expected to maintain decorum and respect local customs and laws during the tour.
6.2. The company reserves the right to terminate the participation of any traveler who engages in disruptive or harmful behavior without refund.
7. Personal Belongings
7.1. Travelers are responsible for the safety of their personal belongings during the tour. The company will not be held liable for any loss or theft.
8. Photography and Media
8.1. The company may use photographs or videos taken during the tour for promotional purposes. If you do not wish to be featured, please inform us in writing before the tour begins.
9. Governing Law
9.1. These terms and conditions are governed by the laws of India. Any disputes arising from the services provided by Uttarakhand Tour Travels will be subject to the jurisdiction of courts in Uttarakhand.
By booking a tour with Uttarakhand Tour Travels, you acknowledge that you have read, understood, and agreed to these terms and conditions.
For any queries or concerns, please mail us at info@uttarakhandtourtravels.com.